Crazycatz will gladly accept returns on unworn and unused Crazycatz products within 7 days of being delivered to you.   If you wish to make a return, please Email us :


  • Refunds will be issued in the form of payment used to make the original purchase. Refunds can take up to 3-5 business days to reflect on credit or debit card accounts depending on the bank associated with the card.

  • Shoes must be unworn and in perfect condition. If shoes have been worn, we are unable to accept a return.

  • Please check your item as soon as you receive it. And contact us if any damage within 48 hours . You need to provide photos of the destruction. We cannot take any claims of damage after 48 hours after delivery.
  • Any original shipping costs will not be refunded.
  • Customer is responsible for shipping and customs on all international returns.


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